House rules & Policy

HOUSE RULES

△ Our building is smoke-free. Cleaning charges applicable if traces of smoking are found inside the property. Smoking is allowed outside. Drugs is strictly prohibited.

△The kitchen is staff only at all times because of food and hygiene and health and safety regulation. For this reason we can’t keep anything in our refrigerator for you. Feel free to use the cool box outside.

△ Play, talk and laugh out loud but please keep it quiet after 9pm.

△ Please think about other guests when you use the common areas and shared bathrooms. Put your rubbish into the bins provided, clean after yourself.

△ Our housekeeping team cleans your room, common areas and shared bathrooms daily. You may be asked to vacate to assist cleaning. Clean towels/sheets can be requested at the reception.

△ Help us take care of the planet. Turn off lights and fans when you leave your room. Use our watercooler to refill your bottle instead of taking a new one.

△ Be respectful to other guests and our staff. Disrespectful behaviour will not be tolerated.

POLICY

△ Check in is from 1pm. Check out until 11am. You must vacate the room after 11am at day of departure unless prior permission of a late check out is given. On the day of your check in/check out you are free to use our facilities.

△ Full payment is required at the time of arrival in cash.

△ Cancellations made more than 14 days before arrival are free. Cancellations within 14 days of arrival incur a 50% fee of the first night. Cancellations/amendment made less than 48 hours prior arrival incur a 100% fee of the first night.  No refunds on early departure.

△ Damages, breakages and accommodations left in an unreasonable state will be charged accordingly. Guests will be liable for any loss, damage or personal injury may cause or incur at the premises. If you lose your key please reimburse for replacement. If you take them home, please send them back.

We appreciate your understanding of the intent and necessity of these house rules and policies.